Start with value-creating workflows: who sets priorities, allocates scarce resources, protects margins, and calms crises. Titles can mislead; the real influence often sits with integrators stitching functions together. Document decisions, stakeholders, and time horizons. This lens reveals hidden lynchpins and ensures successors rehearse the exact moves that shape outcomes, week after week.
Static lists age quickly. Build capability clusters tied to strategy—customer fluency, systems thinking, inclusive leadership, and financial discipline—then refresh them annually as bets evolve. Anchor behaviors in real situations. Replace vague phrases with observable actions, like negotiating interdependencies or framing tradeoffs, so assessments and coaching become concrete, fair, and powerfully predictive over time.






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